Co-authored by Erin Mays
Who would have thought that a professional design mixer in the scenic Topanga State Park would turn into a case study on group decision-making? I guess that’s what you get when you put 10 designers, strategists and researchers together on a Saturday morning…
This Saturday, we joined a group of co-workers and local design professionals on a hike in LA’s Topanga State Park. After 2.5 miles of uphill hiking, we paused to take in the view at the Parker Mesa Overlook, which on a clearer day would have provided panoramic views from the Pacific Ocean to the San Fernando Valley.
That’s when it happened. On one of the Cliffside benches, we spotted a set of BMW keys, presumably forgot, dropped, or just plain lost.
Our hearts immediately went out to the guy who would soon return to his car only to find himself locked out and unable to return home for a shower. Our group quickly fixated on the lost keys and the dilemma they presented: how best to see them returned to the owner. As a group of trained problem solvers, our instincts took over and we found ourselves asking questions.